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Moa

  • Moa

    The post was made 2 days
    Rating: 2 out of 5
    verified customer

    Bad pump

    The product itself is okay, but the pump in the bottle is so stiff that it’s barely usable.
    1 product in post Bad pump
    34 views

    • Wilma

      The user's roll: Customer service at Lyko. The comment was made 2 days
      Hello Moa! 😊 So great that you like the product! However, it is of course not intended for the pump to be stiff or malfunction. We obviously want to help you solve this right away. To allow us to take a closer look and replace the broken part/product, the easiest way is to file a claim by following these steps: 💛Log in to "My Pages" 💛Go to the "Order History" tab 💛Click on your current order and click on claim to create a case Once you have submitted your claim, we will review your case and get back to you via email shortly. Wishing you a nice day! 🌼