I bought this yesterday and already tested it in the evening. But I didn't have a good experience. My hair feels almost worse than it did before. I'm thinking maybe I used it the wrong way, because I really didn't understand the instructions. Should you shampoo first or before, or when should you use the conditioner? Nah, I didn't understand haha. Could I get help with a step-by-step explanation?
Best regards, Natalie
The user's roll: Customer service at Lyko. 11 monthsThe comment was made 11 months
Hey Natalie
Thank you so much for your review! How sad that you felt you didn't get the desired results from the products
If you found it difficult to follow the instructions you received, I can summarize them here below
1. Shampoo: Wet your hair, massage in the shampoo, let it sit for 1-2 minutes, and rinse.
2. Treatment: Apply Hard Water Treatment, let it sit for 5-10 minutes, and rinse.
3. Conditioner: Use Hard Water Conditioner, let it sit for 2-3 minutes, and rinse.
4. Finish: Rinse with cold water, gently dry, and style.
Use the products once a week for best results, but if you find your hair gets too dry, you can use them every other week
Take care!