Got this as a Christmas gift and had high expectations since it had won something at Costume. I've been using it for 2 weeks now and was so disappointed. I understood nothing because of the hype it had received. I thought I had to come in here to see what people thought. And sure enough, almost everyone writes the same thing I’m experiencing. Lots of product on the brush, clumpy, dry, and flakes off super fast. I look in the mirror after 2 hours and don’t look good around my eyes. This is getting thrown away.
The user's roll: Customer service at Lyko. 1 dayThe comment was made 1 day
Hey Nina ⭐
Thank you for sharing your experience – so disappointing that this didn’t meet your expectations 💔
It’s especially frustrating when a product has received a lot of hype and awards, and then it just doesn’t work for you. At the same time, it’s good to know that some of what you’re experiencing is actually related to how this mascara is formulated:
What you’re experiencing is due to the mascara containing volumizing fibers that can clump together on the brush and thus feel like “clumps” – this is completely normal and not a sign of a defect. To achieve a more even result, you can wipe off a bit of product on the edge of the tube before applying and work in thin layers. If you see small “lo” or dots, these are usually the fibers meant to provide length, and they can be smoothed out by combing through the lashes with a clean brush between layers.
So this is completely normal for this product, but we totally understand that it can feel heavy, dry, and impractical – especially if you prefer more classic mascaras without fibers. So it’s completely natural that this may not become a favorite for you 🖤
Thank you for taking the time to share an honest review – it also helps others figure out what might work best for them ✨
Have a lovely day ahead!
I am very satisfied. My hair has become shinier. I've been asked several times if I just came from the hairdresser. But I've only just started using this product. I've also noticed that my hair dries much faster after washing. I also lose less hair. The scent is okay. The only negative is that my hair has become more static.