Nora

  • The post was made 3 months

    Stops and starts all the time?

    Is this a known issue? I've tried to use this twice, but I've had to give up both attempts as it just stops and starts by itself. It has been charging for 4-5 hours and is showing a blue light, and I'm not being rough with it... It seems like there is something wrong either with the battery or the motor... Does anyone have advice here?
    1 product in post Stops and starts all the time?
    115 views
    • The user's roll: Customer service at Lyko. The comment was made 3 months
      Hi Nora 👋 This is not something I'm familiar with, but we will of course help you with a return here! Here's how to easily return: 📌 Log in to your account 📌 Go to MY PAGES 📌 Select Order History and click on the order number of the item you want to return 📌 Click on the RETURN icon and fill out the quantity + reason 📌 Do you want a return slip as a letter? Write it in the comment field, and we'll take care of it for you! 📌 Please attach a picture or video that clearly shows the problem Then you will hear from us! Wishing you a nice day ❤️
Customer service