The user's roll: Customer service at Lyko. 2 daysThe comment was made 2 days
Hi Olivia! 😃👋🏻
That sounds like a really unpleasant experience, and it's important to take it seriously. Stop using the product immediately and rinse gently with lukewarm water. ACO Spotless Daily Face Wash contains salicylic acid and should not be used around the eyes 💫
To help us with your reaction, please share more information, such as when you started using the product, if it came into contact with the eye area, and if you used other products at the same time. Clear photos of the reaction and the batch number on the packaging would also be very helpful 🌼
Please upload all of this via My Pages or the Lyko app so we can take it from there. In the meantime, avoid active ingredients around the eyes and keep the area moisturized with a mild, fragrance-free cream. If the discomfort worsens, don't hesitate to seek care. We're here to help! 🌞