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ove

  • ove

    5 months
    Rating: 2 out of 5
    verified customer

    DO NOT TAKE CUSTOMERS SERIOUSLY

    Hi. I have long enjoyed this calendar. When I got to bag 21, I discovered that it was missing. Shortly after this, I also discovered, like many others here, that the face masks were expired. I don't see this as a problem since Lyko writes to me that they will fix this. The disappointment was therefore great when I discovered that the new face masks are just as old and that they did not replace bag 21. I am left with a bad customer feeling.

    Translated from norwegian

    1 product in post DO NOT TAKE CUSTOMERS SERIOUSLY
    55 views

    • Sunniva

      Customer service at Lyko
      5 months
      Hi Ove Thank you for sharing your experience with us. We truly apologize that several have experienced the same issue with the masks, and we obviously want to resolve both this and the missing item. Please feel free to send us an email so we can further assist you with a solution! Wishing you a lovely day ahead! 🌸

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