Petronella

  • Rating: 1 out of 5

    My whole hair broke off

    Had extremely long hair. Wanted it to be even healthier and had heard good things about olaplex. Unfortunately, all the hair dried out, became like straw, and broke off after about half a year because I didn't realize it was the olaplex that did it. I stopped using olaplex, and today, 2 years later, my hair is starting to become itself again. I want to warn everyone who is thinking of trying it so that they know what can happen. It doesn't happen to everyone, of course, but I was unlucky. After this tragic incident, I did more research, and hair can become overloaded with protein and become hard from olaplex and goes there with…

    Translated from swedish

    1 product in post My whole hair broke off
    104 views
    • Customer service at Lyko
      1 day
      Hey Petronella 🌸 I’m really sorry to hear that your hair was affected so negatively – it’s understandable that you were disappointed, especially when you invested time and expectations in the products 💔 Olaplex No.4 and No.5 are formulated to strengthen and hydrate the hair by repairing sulfur bonds, and they do not contain traditional proteins, but rather active ingredients that can provide a tightening effect on the hair. In some cases – especially with long or already damaged hair – too much strengthening care over time can create an imbalance, where the hair feels rough, dry, or even breaks off. It’s important to alternate with moisturizing, softening products and to listen to the hair’s needs. Just as you write, everyone reacts differently, and some hair types are more sensitive to that type of "bond building" care. I really appreciate that you highlight this perspective – it’s valuable information for others who are considering trying it. And we are always here if you want tips on products that are gentler and more moisturizing for your hair type 💛 And always consult a hairdresser, it can be very valuable to get advice from someone trained in hair. Wishing you a lovely weekend 🌞

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