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Maria Victoria

  • Maria Victoria

    1 week
    Rating: 1 out of 5
    verified customer

    Face Mask

    I was looking forward to trying the mask, but it was a big disappointment. It was damaged when I unpacked it. I tried to patch it together on my face, but it didn't work well, there were many pieces. I see that many have experienced this 🥺
    1 product in post Face Mask
    57 views

    • Frida

      Customer service at Lyko
      6 days
      Hi Maria 💌 So incredibly sad to hear that the mask was damaged when you unpacked it 😔 That should definitely not happen, and we understand that it’s a big disappointment. We recommend that you file a complaint through "My page" on Lyko.com, or that you contact us directly at customerservice@lyko.com, and we will help you find a good solution as quickly as possible. Thank you for letting us know – we would love to fix this for you! 💙 Have a great day ahead!
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