Moa

  • The post was made 2 weeks
    Rating: 1 out of 5
    verified customer

    Wrong product.

    Ordered this product but got completely the wrong one instead. Very disappointed.
    1 product in post Wrong product.
    24 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Moa! 🥰 Oh no, it seems something went wrong in the warehouse since you received the wrong product! I recommend logging into My Pages - Order History - Claims and making a claim request there. You can also upload a picture of the item you received incorrectly so we can help you resolve your issue and get back to you via email 📧 Maybe the product itself deserves a slightly better rating after you've tested it 🥰 Have a great day!
Customer service