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Sandra

  • Sandra

    1 month
    Rating: 5 out of 5
    verified customer

    Appreciated

    Got help choosing the right color of the hair dye. I had bought another one but (8.23) it turned brown on my hair. This darkened my hair a bit, but I know it will fade after a few washes. The best part is that this lasts for two applications so I can freshen it up between salon visits. It will be a cool, slightly ashy but still a bit warm color in the shades. I had quite yellow tones before and they were toned down. I will continue to buy this :)
    1 product in post Appreciated
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  • Sandra

    1 month
    Rating: 1 out of 5

    Does nothing for my hair

    .. and you pay for basically water. The consistency is very thin and you need a lot to clean the entire hair/scalp. Still, the hair doesn't get clean, it becomes rough and is barely brushable afterwards. If you also have colored hair like me, you should completely avoid it, the bleached parts become like steel wool. Maybe this suits someone with very fine, untreated hair. But I wouldn't spend this money on a shampoo that runs off your hand as soon as you take a pump. Can't be anything other than super cheap to manufacture, I think.
    1 product in post Does nothing for my hair
    129 views

    • Sandra

      1 month
      Thanks for the reply! I have tried many soothing shampoos for the scalp, including Nioxin. I always use repair series for masks and shampoo, but this didn't help make my hair softer afterwards. My scalp didn't get clean either, despite 3 rounds of shampooing. Many shampoos today are silicone/sulfate-free, but as I said, I haven't had this experience with previous ones I've tried! So yes, this is not a shampoo for me, but as I wrote - maybe someone with untreated hair and thin can get it clean. My thick hair never got clean :)
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  • Sandra

    2 months

    Why can't you click on your pictures?

    To be the biggest online player in beauty, your site is terrible 😅 how am I supposed to look closely at the tone of the color if I can't even click or zoom in on the picture? And the colors, they have a number and your “color bubbles” do not match at all with those on the website. A dropdown with number and color would have been intuitive like many others have. I have become so incredibly tired of spending time here that I usually buy things elsewhere. Regards, former loyal customer
    1 product in post Why can't you click on your pictures?
    1477 views

    • Sandra

      2 months
      As I said, for me it doesn't even work to click on the picture. You should check support for different systems (iOS/android) because it doesn't even work to click on a picture on my phone and it never has. It looks like you're accessing it via a computer and not a phone. I guess over 95% access it via their phones. You can do as you wish if you want to troubleshoot this, I can only explain what doesn't work :)
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