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Drakenbeauty

  • Drakenbeauty

    3 weeks

    Usage

    Hi, I ordered this but I don't understand how to get the cream out of the packaging. 😇

    Translated from swedish

    1 product in post Usage
    159 views

    • Maria

      Customer service at Lyko
      3 weeks
      Hello there! 👋 Super great question! The tube for this beauty can feel a bit tricky the first time since it has a hygienic and airtight pump function – not a completely ordinary screw cap🩷 But here’s how to open and use the tube: Remove the small protective cap that sits on top of the pump. Then turn the nozzle to the side to "unlock it" Pump a few times (sometimes 5–10 pumps are needed the first time) until the cream starts to come out. Then apply as usual! 😍 Since the tube is airtight to protect the sensitive formula from bacteria and oxygen, it may sometimes take a little extra pumping the first time – that’s completely normal. Take care! 🌞

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