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Siv

  • The post was made 4 months
    Rating: 1 out of 5
    verified customer

    Poor packaging 75 ml

    I always use this scent both for deodorant and other products. Sometimes I've taken the opportunity to buy deodorant when it comes in the larger 75 ml packaging. I've noticed it leaks around the ball. When you turn it upside down to moisten the ball, it then drips easily when you apply it. Why?
    1 product in post Poor packaging 75 ml
    163 views
    • The user's roll: Customer service at Lyko. The comment was made 4 months
      Hello Siv! 😊 Thank you for your review ✨ The ball can become overfilled if the bottle is turned upside down. Heat can also make the liquid thinner, and sometimes a bit of product in the seal can cause leakage. My best tip to reduce leakage is to store the bottle upright, avoid warm places. Wipe around the ball occasionally and make sure the cap is screwed on properly 👌 If you suspect it is a production defect, please register a complaint through your account and the relevant order, and we will of course look into it. Wishing you a nice day! 🌸

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