sokayna
- The post was made 2 monthsRating: 1 out of 5verified customer
Feels like cheap imitation!!
I received the mascara without any seal or plastic packaging, is that normal?? It feels like a cheap imitation not original!1 product in post Feels like cheap imitation!!715 views- The user's roll: Customer service at Lyko. The comment was made 2 monthsHi Sokayna! 👋 Thank you for sharing 🤍 We understand it can feel unusual, but this particular mascara does not come with a seal or plastic packaging from the manufacturer. All our products come directly from authorized suppliers, and we send them exactly in the condition we receive them 💕 This does not indicate any difference in the product’s authenticity. If you have any further questions about this, you are of course warmly welcome to email us at fraga@lyko.se ✨ All the best!1 likes