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Daniela

  • Daniela

    1 month
    Rating: 1 out of 5
    verified customer

    Doesn't match

    The color on the bottle doesn't match reality. I bought Bordeaux lips and it's more pink than dark, rich red as one might expect. I painted three layers just to achieve a red tone. But it never turns out as promised.

    Translated from swedish

    1 product in post Doesn't match
    1369 views

    • Anna

      Customer service at Lyko
      1 month
      Hi Daniela 🌸 That sounds strange and especially since you mention that you've painted several layers. I would recommend that you file a complaint so that we have the opportunity to look further into this. Wishing you a nice week🌞

    to leave a comment

  • Daniela

    1 month
    Rating: 2 out of 5
    verified customer

    Not satisfied!

    Very hard to remove! I have worked in beauty for several years and am not completely lost on the subject, but even though I follow the instructions to the letter when it comes to removal, they don't work without damaging the nails. I bought this product hoping that my nails would grow strong, but I've never had such bad nails after use. The polish doesn't stay nice for more than a week either. Very dissatisfied.

    Translated from swedish

    1 product in post Not satisfied!
    1787 views

    • Amanda

      Customer service at Lyko
      1 month
      Hey Daniela 🤗 Thanks for sharing 🙏 It's so disappointing that it turned out to be a letdown. I really understand the feeling when you've hoped for a good result but it doesn't turn out as expected, especially when you're used to working with similar products. Sometimes the removal can be extra tricky, especially on drier nails. A tip that usually helps many is to use Gel-iQ Remover along with Removal Wraps-foil, which you can find here: 👉 lyko.com/sv/depend/depend-gel-iq-removal-wraps- Do it like this: Saturate a cotton pad with remover, place it on the nail, and wrap it in the foil. Seal it well and let it sit for about 15 minutes (a bit different depending on nail type). Open one foil at a time and gently scrape off the gel with a manicure stick. Wash your hands and moisturize with cuticle oil afterwards 💧 It usually makes a big difference! But don't hesitate to reach out if you have more questions 🤗 Have a nice day 🌸

    to leave a comment
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