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Yosra

  • Yosra

    The post was made 2 weeks

    Damaged product

    So disappointing to receive such products. And I get no help from customer service for any compensation. I have complained about the item now 4 times, but no response and I am told that it hasn't come in. I know so many this has happened to. I will never shop at lyko. What terrible customer service.
    1171 views

  • Yosra

    The post was made 3 weeks
    Rating: 1 out of 5
    verified customer

    Received damaged product

    I ordered this. But it arrived damaged and completely empty. I contacted you for a return. No response or new product. I know I won't be shopping with you anymore. I know that several others have experienced the same.
    1 product in post Received damaged product
    750 views

    • Frida

      The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hey hey 💖 Thank you so much for reaching out 🌸 Unfortunately, we cannot see that a complaint has been made for this order yet. Please send us an email at customerservice@lyko.com with the order number and description, and we will make sure to resolve it as quickly as possible and send you a new product. Have a fantastic day ahead ✨
Customer service