Reviews & comments

Ask a question

Add pictures

Headline*!

Publish

• Frida

  5 months

  verified customer

  Very runny

  I have always been very fond of Kerastase products, but when I tested this conditioner, I was very disappointed. The consistency was very runny, almost like water, and had almost no effect on my hair. Additionally, it had a very strong perfume smell. I will not buy it again.

  Translated from norwegian
  Like

  1 comment

  738 views

  • Betina

    Hairdresser at Lyko

    5 months

    Hi Frida! So sorry that the product didn't meet your expectations! If you suspect there might be a fault, I recommend submitting the product as a complaint so we can take a look at it 🤍 Have a really nice day!

    Like

  Log in to leave a comment
• C

  5 months

  Like water?

  Bought duo shampoo and conditioner but the conditioner is like water in consistency, tried shaking it but with the same result. Is it really supposed to be like this? Hard to dose when it just runs.

  Translated from swedish
  Like

  1 comment

  651 views

  • Josefine

    Customer service at Lyko

    5 months

    Hello Oh, that wasn't fun to read, and it doesn't sound right! Go to lyko.com/en or use our app and follow the steps below to file a complaint about your products with us 1.Log in to your account 2.Click on the icon MY PAGES 3.Then select Order history (lyko.com/en/my-pages/order-history) 4.Click on the current order number for the items you want to complain about 5.Click on the icon FILE A COMPLAINT 6.Fill in the quantity and reason for the complaint in the text box under the selected product 7.Select from the dropdown how you want to be compensated for an approved complaint 8.Confirm by clicking SEND Take care!

    1 likes

  Log in to leave a comment
• kristineholm

  7 months

  verified customer

  Best conditioner

  Hair becomes soft and nice

  Translated from norwegian
  Like

  Comment

  542 views

  Log in to leave a comment