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- 2 monthsverified customer
Lyko sells expired products
Bought this a while back when it was marked down quite a bit. I've had a couple of vitamin c serums, so I've had this sitting in the cupboard (normal room temperature, not in the bathroom). Opened this a few days ago. First noticed that the smell was completely extreme, and I think the consistency seemed weird. Checked how the serum is supposed to look. Mine was yellowish and thin, but it should be completely light. I've had the product sitting at normal room temperature without opening the packaging. I work in the beauty industry myself, so I know very well that if you store products properly, they should last a long time before you open the product, unless the product is already bad or very old. Now I understand why I got the product at a more reasonable price (thought it was going out of stock since nothing was clarified about the product being bad or old). Spent over 700kr, would have rather bought another serum with a good batch if I had known the product wasn't good. Very disappointed with this purchase. If it had been marked as a date item, I would have had full understanding, but here the item was just priced down.1 likes66 views- Skin therapist at Lyko2 monthsHey Marianne In this case, I would absolutely recommend you register this as a complaint case so that we have the opportunity to take the product back for a check and possibly send out a new replacement product to you Here we obviously want to correct any expiration dates in the warehouse and update the stock status related to your purchase, so I would absolutely recommend you register this product as defective in a complaint case. As soon as we have gone through a check of the item and the complaint is approved, we will of course send out a new replacement product to you so that you have the opportunity to use the product in its entirety If the product is discontinued, you can check in your complaint request that you want a refund instead! A complaint is registered as follows 1. Log in to Your account. 2. Click on the MY PAGES icon. 3. Select Order History. 4. Click on the relevant order number for the item you wish to complain about. 5. Click on the CLAIM icon. 6. Fill in the quantity and reason for the complaint in the text box under the selected product. If you want the return slip as a letter, remember to write this in the comment field. 7. Feel free to add a picture/video that clearly shows the problem with the product. 8. Confirm by clicking SEND. Wishing you a nice day ahead
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Peter Thomas RothPotent C Power Serum 30 ml
The future of Vitamin C has arrived. Potent-C™ Power Serum unleashes the strength of THD ascorbate, an ultra-stable scientific breakthrough ingredient 50 X more powerful than traditional Vitamin C. Packed with a jaw-dropping concentration of 20% Vitamin C, the serum’s efficacy is amplified by the addition of two ultra-powerful antioxidants (3% Vitamin E and 2% Ferulic Acid), delivering a complete and advanced anti-aging, firming and brightening treatment. This rich moisturizing serum is a must to help improve the look of fine lines, wrinkles, firmness, uneven skin tone, texture and brightness. Fragrance-free and non-irritating.
DEFY 7 SIGNS OF AGING IN 7 DAYS
Helps improve the look of fine lines, wrinkles, firmness, uneven skin tone, texture, brightness and dehydration in 7 days.*
*Based on a 28-day consumer perception study with 35 female subjects.
Use: Apply 1-2 pumps to clean, dry skin. For best results, use twice daily on face, neck and back of hands. For external use only.
- Category:Signs of aging
- Article number:2000-212-0030