Vanja
- The post was made 5 days
The dropper doesn't work
Hi! I just started testing this product and really like it, but I'm finding it hard to get the product out of the bottle because the dropper doesn't work. No product comes up and the little that is there can't be pressed out. Is there anything that can be done about it?1 product in post The dropper doesn't work129 views- The user's roll: Customer service at Lyko. The comment was made 5 daysHey Vanja! That doesn't sound good at all! We would love for you to register a complaint on your account so that our complaints department can take a closer look at it. Go to lyko.com/en or use our app and follow the steps below 👇 Log in to your account Click on the icon MY PAGES Then select Order history (lyko.com/en/my-pages/order-history) Click on the current order number for the items you want to complain about Click on the icon COMPLAIN Fill in the quantity and reason for the complaint in the text box under the selected product (To speed up the complaint handling, you can upload a picture) Select from the dropdown how you would like to be compensated for an approved complaint Confirm by clicking SEND (You will receive feedback via email 💌) Have a lovely day! 💃🏽