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Alice

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    54 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    103 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    110 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    191 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    132 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨
      1 likes

  • Alice

    The post was made 2 years
    Rating: 1 out of 5
    verified customer

    Never received

    I order at 11.08 cause I need the products for 19.08, I thought 8 days for delivery from Helsinki to Helsinki would be enough... The first parcel get lost from the warehouse to the courier, the secondo the supose to send didn't arrive, I haven't received any new tracking or confirmetion (just "the courier gonna tell u when is ready") .... This is a good brand but I don't raccomand order from this shop
    1 product in post Never received
    33 views

    • Veronica

      The user's roll: Customer service at Lyko. The comment was made 2 years
      Good morning Alice! We are so sorry that you have not received your order yet! 💕 Our warehouse is in Sweden and unfortunately the first package got lost during delivery, but the second package is on the way, and it should arrive soon! 🥰 Like I told you in the email, you won’t receive an order confirmation on the new package, but I sent you the tracking number you via email this earlier this morning. 😊 If you have any questions, please do not hesitate to contact us! Have a wonderful day! ✨
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