Annie
- The post was made 1 week
Discolored product?
Have used red tones from Manic Panic for many years. Bought a large jar (237ml) of Rock n Roll Red from Lyko that has been unopened in a dark closet at a neutral temperature (not warm). Today when I opened the product, it is brown like Nutella..? I've never experienced this before. The color choice is nothing new to me, but I've never bought a large jar before. I don't dare to use the product.1 product in post Discolored product?116 views- The user's roll: Lyko Creator. The comment was made 6 daysHi Annie 👋🏼😊 Oh wow, this seems a bit odd! 😅 Register a case via My Pages 16 Order History 16 open the order 16 Complain, and attach clear pictures of the content's color/consistency as well as the batch/lot number from the packaging. Write that the jar has been unopened and stored in the dark at normal room temperature. Once the documentation is received, we will take it further and resolve it smoothly for you 🩷 Take care 🌻