Atefeh

  • The post was made 2 months
    Rating: 1 out of 5
    verified customer

    Irritation

    Got a response from the staff that this is used for sensitive skin. Reacted 2 hours after use. Worst. The old Refectocil colors were gold. Don't waste your money on buying this if you have sensitive skin.
    1 product in post Irritation
    260 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hello 🌸 Thank you for reaching out and sharing your experience – it’s really sad to hear that you had a reaction after use 💔 We know that all skin types are different, and it’s certainly not intended for you to have a negative experience, especially not from a product that is marketed as gentle 🪴 Some product ingredients together with others can cause a reaction, even if they are gentle in the product itself, it’s very individual 💗 Take care!
  • The post was made 2 months
    Rating: 1 out of 5

    Irritation

    Got a response from the staff that this is used for sensitive skin. Reacted 2 hours after use. The worst. The old Refectocil colors were gold. Don't waste your money on buying this if you have sensitive skin.
    1 product in post Irritation
    544 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hello 🌸 Thank you for reaching out and sharing your experience – it’s really sad to hear that you had a reaction after use 💔 We know that all skin types are different, and it’s certainly not intended for you to have a negative experience, especially not with a product that is marketed as gentle 🪴 Some products' ingredients together with others can cause a reaction, even if they are gentle in the product itself, it’s very individual 💗 Take care!
Customer service