alma

  • The post was made 1 week

    Why does it stop working right away?

    Hey Lyko! I just got my satisfyer and was really eager to try it out, so I charged it for an hour and then explored it a bit. It worked perfectly for the first use and I was super happy :) However, I let it charge again to full and tested it again, and now the air pressure waves don't work like they did before :( Did I do something wrong? Do you have tips on how I can get it to work again? Do I have the right to return it and get a new one if it's broken? Best 🌸
    1 product in post Why does it stop working right away?
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    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Alma! 🤗 We would like you to contact our customer support so we can take a closer look at this and help you in the best possible way! You can also make a claim directly through your order history on "My pages" 🩷 Take care! 💌
      1 likes
Customer service