Kerstin
- The post was made 2 monthsRating: 1 out of 5verified customerL’OREALI ordered 2 Elvital Glycolic glosses. I paid for one with the points I had and bought another one. I only received one? Why?1 product in post L’OREAL769 views
- The user's roll: Employees at Lyko. The comment was made 2 monthsHi! 😊 Please first check if you have received two different tracking numbers via email, SMS, or in the shipping company's app. Sometimes an order is sent in multiple packages 📦 If you can't find an extra package, feel free to register a complaint via My Pages - Order History - open the order - Complaint and specify which item is missing. Then we can take a closer look at what might have happened and help you further 🤍 Have a nice day 🌸