CECILIA

  • The post was made 1 week
    Rating: 1 out of 5
    verified customer

    Catastrophic product

    The company is outright lying about the material content. "Mix of microfiber bamboo and cotton" is stated on the website, but the care label only lists polyester and nylon.
    1 product in post Catastrophic product
    13 views
    • The user's roll: Farmaceut på Lyko. The comment was made 1 week
      Hi CECILIA😊 Thank you for bringing this to our attention – it doesn’t sound good at all, I really understand your frustration🤍 The information about the material content should of course match what is stated on the product, and in this case, there seems to be a clear difference between the product description and the care label. We regret that. You are warmly welcome to make a complaint via your order history. Go to the current order, select the order number, and follow the steps for the complaint, and we will help you from there. Thank you for reaching out and giving us the opportunity to take this further. Hope you have a lovely day💫
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