Sina

  • The post was made 1 day
    Rating: 4 out of 5
    verified customer

    Very small

    Smells amazing, exfoliates super well, and leaves the skin incredibly soft. But the packaging is very small. You don't need to use so incredibly much when you exfoliate, but I guess this will be empty in a month or two. The size is about 2/5 of the height of a 500 ml energy drink/beer and a bit smaller in circumference. I will probably buy the product again since it works really well and I love the scent. The price isn't bad either.
    1 product in post Very small
    2 views
  • The post was made 1 day
    Rating: 5 out of 5
    verified customer

    Smells amazing

    Smells so lovely after the shower. I’m definitely going to buy the matching body lotion that simply makes me smell like beautiful lilacs! Love it! Will definitely buy those products again.
    1 product in post Smells amazing
    1 views
  • The post was made 1 day
    Rating: 4 out of 5
    verified customer

    A bit weak scent

    Provides good moisture, but I would have expected a slightly stronger scent. Smells very faint and the scent is almost gone as soon as it has been applied. You have to get quite close to the cream to smell anything, which in my case brings it down a bit. I like to smell the product a little at the start when applying it. The scent is nice, but the vanilla is a bit weak.
    1 product in post A bit weak scent
    3 views
  • The post was made 1 day
    Rating: 5 out of 5
    verified customer

    Love love love!!

    Smells so incredibly good!! Gives me decent moisture and smells like lilacs (something I love). The scent lasts a good while (over hours). Definitely coming back to buy this again!!
    1 product in post Love love love!!
    2 views
  • The post was made 1 day
    Rating: 2 out of 5
    verified customer

    Became red and swollen

    I was SO looking forward to using these, but after only using the day/night creams for a couple of days, my skin has become red and dry, itching and burning. I have normal/dry to sensitive skin, so I would have thought a product that is promoted for sensitive skin would work for my skin. Nope. It's almost like I would say the product has given me eczema (I've never had eczema). The products have left red spots on my face and have made my neck red and dry, which burns and itches. I have previously used another collection from Lumene for a few years that I loved, so I thought I would try a richer cream/balm since the season has made my skin a bit too dry. Nope nope nope. It could also be that there is something in the cream that I can't tolerate, hence the reason I give it 2 stars and not 1.
    1 product in post Became red and swollen
    7 views
    • The user's roll: Customer service at Lyko. The comment was made 1 day
      Hey Sina 💗 Thank you so much for sharing your experience 💌 So sorry to hear that the day and night cream irritated your skin, especially when they are meant for sensitive skin 😔 Even products labeled for sensitive skin can react differently on different skin types, and some ingredients can unfortunately cause unexpected reactions even if you haven't had issues before. We appreciate your feedback and hope you find products that suit your skin better moving forward 🌸 Have a lovely day ahead!
  • The post was made 1 day
    Rating: 3 out of 5
    verified customer

    Helt ok

    Produktet har været helt okay. Reagerede stærkt på dag/natcremen og øjencremen i kollektionen, så stoler ikke på, at jeg ikke kommer til at reagere på denne heller. Personligt kan jeg ikke anbefale kollektionen eller serumet pga. hudreaktionerne jeg fik, især myp. at den promoveres for sensitiv hud. Har normal/tør til sensitiv hud.
    1 product in post Helt ok
    1 views
  • The post was made 1 day
    Rating: 2 out of 5
    verified customer

    Got swollen, red, dry under-eyes and eyelids

    Reacted very strongly to this collection. Thought it would help since I generally have sensitive skin and my skin has gotten a bit dry due to the season. Nope. Now I have swollen, red, dry under-eyes and eyelids that burn and itch. It has actually made my dry skin problem 300% worse. Never experienced anything like this, and I've been using Lumene for a few years now (another collection) and have never reacted to them. Personally, I would probably give the product 1 star, but it could be something I can't tolerate (which is strange when the product is promoted for sensitive skin).
    1 product in post Got swollen, red, dry under-eyes and eyelids
    2 views
    • The user's roll: Customer service at Lyko. The comment was made 1 day
      Hey Sina 💗 Thank you so much for sharing your experience! 💌 I’m so sorry to hear that the eye cream didn’t work for you, especially since it’s meant for sensitive skin 😔 Unfortunately, it can happen that certain ingredients react differently on different skin types, even if the product is labeled for sensitive skin. A general tip is always to test new products on a small area first, for example on the inside of the arm or behind the ear, before using it on the face – especially around the eyes and sensitive areas. This can help avoid uncomfortable reactions 💛 We appreciate your feedback and hope you find products that suit your skin better moving forward! 🌸 Have a lovely day!
Customer service