Hi Elisabeth 😊👋
No, it’s not supposed to get worse before it gets better. The Genesis range is actually made to reduce hair fall caused by breakage, but sometimes other factors can sneak in.
It might just be a coincidence. Things like stress or hormones can trigger increased hair fall. But it could also be that your scalp isn't vibing with the formula. Some people are sensitive to ingredients like fragrance, which can throw off the scalp's balance.
Try pressing pause on the products for a week or two and switch to a gentle, fragrance-free shampoo in the meantime.
If your hair starts behaving better, it might mean the Genesis Duo just wasn’t the perfect match for your scalp right now 🥰