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Encade

  • Encade

    10 months
    Rating: 1 out of 5
    verified customer

    It's not the same product

    Ordered the Rome color like I have many times before, but received a slightly different packaging. When I asked your customer service, they said it was the same product with a new look. But it’s not. The "new" one is runny and smells extremely strong, it doesn't even look like the same shade. I'm very disappointed.

    Translated from swedish

    1 product in post It's not the same product
    8408 views

    • Encade

      8 months
      When contacting customer service, they said it was the same but improved (hardly), so Rome is being replaced and now they become Lisbon.

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