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Hanna

  • Hanna

    The post was made 1 week
    Rating: 2 out of 5
    verified customer

    Broken toiletry bag

    When I tried to take the toiletry bag out of the box it was sent in, it broke immediately. Really poor quality. Too many products with saltwater, I think.
    1 product in post Broken toiletry bag
    3763 views

    • Vendela

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Hanna 🤗 Sorry to hear that the toiletry bag broke right away ❤️ If you haven't already been in touch with us, please register a complaint through your account so we can help you with a solution ✨
      1 likes

  • Hanna

    The post was made 3 months
    Rating: 1 out of 5
    verified customer

    Holds poorly

    The color was nice for a maximum of two hours, then it disappeared.
    1 product in post Holds poorly
    428 views

    • Anna

      The user's roll: Customer service at Lyko. The comment was made 3 months
      Hey Hanna 🌸 How fun that you liked the color – but we understand that it was disappointing that the durability didn't meet expectations. Color sprays like this are intended for temporary effects and usually only last until you brush them out or your hair gets damp. To make the color last a little longer, you can try: Applying to completely dry, freshly washed hair without products in Letting the spray dry completely and then setting it with a light hairspray Avoiding touching your hair or wearing a hat/hood after application Have an awesome Thursday 🌞
Customer service