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Hannah

  • Hannah

    1 month

    Broken packaging

    Great concealer that I keep coming back to :) However, in my latest order, the packaging was broken, so it can't be twisted up, it just 'clicks' around when you turn it.
    1 product in post Broken packaging
    388 views

    • Natalie

      Farmaceut på Lyko
      4 weeks
      Hey Hannah😊 How nice to hear that you like the concealer – it’s really a favorite among many! So sad that the packaging was damaged upon delivery. Of course, you should be able to use the product as intended, and it’s absolutely fine to make a claim. You can do this most easily through your order history and under the product. Hope this can be helpful and that you have a lovely day🌞
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