Carolina

  • The post was made 3 weeks

    Citrus Oil

    I ordered this shampoo from you and see that there are different ingredients listed on my bottle than what is on the website. The one I received contains citrus oil – an ingredient that can irritate the skin. I have used the shampoo a few times and so far it’s going well, thankfully. But what about the formula – do you have the wrong ingredient list on the website, has Elvital recently changed their formula, and I got the old (or the new one)?
    1 product in post Citrus Oil
    643 views
    • The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hi Carolina! 💃🏽 That's right, L'Oréal Paris has updated the formula in this one. Thank you for bringing this to our attention, we will of course update the ingredient list shortly. 😊 Have a wonderful day! 🌞