Holly Maria

  • The post was made 2 weeks

    Which color?

    I have been using Anastasia's brow products for several years and love them! They last all day, are easy to apply, and the brows look nice. But. I mostly use the pomade in the color Taupe but sometimes need to quickly do my brows and prefer to use Brow Wiz because I find it easier to get nice brows in a short time. But something always looks off, and I have realized that Brow Wiz Taupe is not the same color as the pomade Taupe at all. It is more warm brown than cool grayish. I don't think it's a defective pencil since I've had several and experience the same thing. So which color should I use in Brow Wiz to get the same Taupe color as the pomade? In the picture, Brow Wiz Taupe is on top and pomade Taupe is on the bottom.
    1 product in post Which color?
    228 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hejsan!☺️ So great that you’ve found products that work so well for you 😍 In your case, Brow Wiz in the shade Medium Brown could be a good alternative 🤍 It has a slightly cooler tone than Taupe in Brow Wiz, and since the pomade often feels a bit darker on its own, the difference in darkness usually isn’t that big. Hope this helps you find a shade that feels more right for your brows! All the best!😍
  • The post was made 2 months
    Rating: 1 out of 5
    verified customer

    Poor durability for the price

    First and foremost, the flat iron itself is absolutely fine. It’s good, one of the better ones I’ve had. But is the price really worth it? Nja.. I bought my first flat iron from GHD in 2020, and today the third one in line broke, just like the two previous ones I’ve had. Mid-use, it starts to beep strangely and lights up red, and then it dies. When I bought my first flat iron from GHD, my trojan from another brand (and for a fifth of the price) was taken over by my sister, that flat iron had already had a few years under its belt and is still used diligently almost every day. While I’ve bought three flat irons from GHD during the same period and absolutely haven’t used them to the same extent. So no. It’s unfortunately not worth the money.
    1 product in post Poor durability for the price
    980 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hi Holly Maria! ❤ Thank you for sharing your review of the straightener! It sounds really good that you like it, but of course it's disappointing when it doesn't work. If the warranty is still valid, you can always make a claim via My Pages - Order History - Claim, and we can help you look further from there and get back to you via email 📧 Have a nice weekend! ✨✨
Customer service