Anna
- The post was made 1 monthRating: 1 out of 5verified customer
Leaked in the box
Haven't tried the product yet, but the rating is entirely based on it being sent without any packaging, which means it was completely loose in the shipping box. This caused it to leak inside the box because the dropper didn't stay sealed. It's unfortunate since it's relatively expensive for so little content.1 product in post Leaked in the box398 views- The user's roll: Employees at Lyko. The comment was made 1 monthHello! 😊 Oh no, that really doesn’t sound fun, especially when the product seems to have leaked before you even got to use it 🤍 Please register a complaint via My Pages - Order History - select the relevant order - Complain. Feel free to attach some clear pictures of the product and how it looked when you received it, so we can take a closer look at what happened and help you further 📸 Hope we can resolve this smoothly for you! Have a nice day 🌷