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Johanna

  • Johanna

    9 months
    Rating: 1 out of 5
    verified customer

    Annoying

    Got eye inflammation

    Translated from swedish

    1 product in post Annoying
    12109 views

    • Annica

      Customer service at Lyko
      9 months
      Hey Johanna! 🌁 Oh, eye inflammation is never pleasant! ❤️ There are various reasons why one might get eye inflammation, and it could be an ingredient in this that your eye is very sensitive to, and a reaction can lead to inflammation. It could also be that if the serum is applied too close to the eye or in an excessive manner, it can get into the eye and cause irritation/inflammation. I understand that you have full control over this, and here it’s about thinking less is more 🤩 If the applicator or the product's contents have been contaminated with bacteria, this can cause an infection that leads to inflammation. I don’t know how long you’ve been using this. If you’ve used it for a while and the reaction just happened, it could unfortunately be that something might have gotten into the product or on the applicator that caused the inflammation 💖 If you suspect that there was something defective about this one, you can register a complaint on My Pages - Order History - Complaints, and we can help you look further into this and get back to you via email 📧 I hope it’s over soon if you’ve stopped using this now, health always comes first even if you want those beautiful lashes ❤️

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