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Eva Therese

  • Eva Therese

    has uploaded a new profile image
    1 month
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  • Eva Therese

    1 month
    Rating: 1 out of 5
    verified customer

    Big Disappointment!

    I have been a loyal user of Inika's products since 2010, and have been super happy with both their skincare and makeup, but this product was absolutely terrible! The cream smells like 'car workshop' and even though I applied it in the morning, it was nearly impossible to get off in the evening. It left a sort of waxy 'film' on my skin, but my skin didn't feel clean: just trapped and sticky. I tried three different facial cleansers, both gel-based and oil-based, to try to get it off, but in the end, I had to resort to Giovanni's sugar scrub just to get a bit of it off. The day after the first test, my skin was slightly bumpy, something I haven't dealt with in many years. I tried it for two days, but I've concluded that it's not 'my cup of sunscreen', unfortunately😔 Maybe there's something wrong with the batch? 🤷🏻‍♀️

    Translated from norwegian

    1 product in post Big Disappointment!
    14 views

    • Frida

      Customer service at Lyko
      1 month
      Hey Eva 🩷 Thank you so much for sharing your experience – so sorry to hear that this product didn’t work for you, especially since you’ve been such a loyal Inika user for many years! We completely understand how frustrating it is when a product doesn’t meet expectations, and we will definitely take your feedback forward. 🙏 If you suspect there might be something wrong with the batch, or if you want to make a complaint, please feel free to submit a complaint case via My Pages – or send us an email at kundesenter@lyko.no and we’ll be happy to assist you further 💌 Wishing you a great day ahead🌸

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