Karin

  • The post was made 2 weeks
    Rating: 2 out of 5
    verified customer

    Like the product BUT is it broken???

    The product itself is really good, blends nicely and lasts long, but it won't twist up. Is it broken or am I just not getting how to do it or is there just very little product...???
    1 product in post Like the product BUT is it broken???
    422 views
    • The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hi Karin 🤗 Glad you like the product 😍 That it can't be twisted up sounds a bit strange. This eyeshadow pencil should be twistable, so if it doesn't work at all, there might unfortunately be something wrong with your specific item. In that case, I recommend you register a complaint through your account on the website 🥰
      1 likes

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