Katy

  • 2 years
    Rating: 1 out of 5
    verified customer

    Burned my scalp

    I normally use biosilk color therapy and my hair is relatively healthy aside from getting highlights. In past I have used olaplex but discontinued because of the price. I was excited to try this range from L’Oréal Elvive since it is supposed to reconstruct the bonds in the hair. I had a horrible reaction. Immediately I noticed my scalp was burning and began to shampoo the pre treatment out. I proceeded with the bond recovery conditioner and leave in serum. My hair turned into a tangled mess, my ends look blown and my scalp burned the rest of the day. 24 hours later and it’s still itchy. This is not what L’Oréal advertises. I recommend to use this with caution.
    1 product in post Burned my scalp
    80 views
    • Customer service at Lyko
      2 years
      Hello Katy 🤗 We are very sad to hear that you are experiencing trouble with this product and we are grateful that you have taken the time to let us know. You are very welcome to contact us via email so that we can take a closer look at this 📧➡️ fraga@lyko.se
    to leave a comment
  • 2 years
    Rating: 1 out of 5
    verified customer

    Burned my scalp

    I normally use biosilk color therapy and my hair is relatively healthy aside from getting highlights. In past I have used olaplex but discontinued because of the price. I was excited to try this range from L’Oréal Elvive since it is supposed to reconstruct the bonds in the hair. I had a horrible reaction. Immediately I noticed my scalp was burning and began to shampoo the pre treatment out. I proceeded with the bond recovery conditioner and leave in serum. My hair turned into a tangled mess, my ends look blown and my scalp burned the rest of the day. 24 hours later and it’s still itchy. This is not what L’Oréal advertises. I recommend to use this with caution.
    1 product in post Burned my scalp
    101 views
    • Customer service at Lyko
      2 years
      Hello Katy 🤗 We are very sad to hear that you are experiencing trouble with this product and we are grateful that you have taken the time to let us know. You are very welcome to contact us via email so that we can take a closer look at this 📧➡️ fraga@lyko.se
    to leave a comment
  • 2 years
    Rating: 1 out of 5
    verified customer

    Burned my scalp

    I normally use biosilk color therapy and my hair is relatively healthy aside from getting highlights. In past I have used olaplex but discontinued because of the price. I was excited to try this range from L’Oréal Elvive since it is supposed to reconstruct the bonds in the hair. I had a horrible reaction. Immediately I noticed my scalp was burning and began to shampoo the pre treatment out. I proceeded with the bond recovery conditioner and leave in serum. My hair turned into a tangled mess, my ends look blown and my scalp burned the rest of the day. 24 hours later and it’s still itchy. This is not what L’Oréal advertises. I recommend to use this with caution.
    1 product in post Burned my scalp
    64 views
    • Customer service at Lyko
      2 years
      Hello Katy 🤗 We are very sad to hear that you are experiencing trouble with this product and we are grateful that you have taken the time to let us know. You are very welcome to contact us via email so that we can take a closer look at this 📧➡️ fraga@lyko.se
    to leave a comment
Customer service