Kim

  • The post was made 3 weeks

    Deep Brown

    Has anyone else experienced that the brown feels drier in the formula than the black? I feel like the brown crumbles a bit sometimes. But maybe I just got a bad one..
    1 product in post Deep Brown
    48 views
    • The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hey there Kim! 👋 We have no information that the brown shade should have a drier formula than the black. However, the experience can vary between shades and batches. Since it is a tubing mascara, it can sometimes feel drier and in some cases flake 🤍 If you suspect that something is wrong with your particular item, we would of course like to take a closer look at it: Go to lyko.com/en or use our app and follow the steps below 👇 1. Log in to your account 2. Click on the icon MY PAGES 3. Then select Order history (lyko.com/en/my-pages/order-history) 4. Click on the current order number for the items you want to claim 5. Click on the icon CLAIM 6. Fill in the quantity and reason for the claim in the text box under the selected product (To speed up the claims process, you can upload a picture) 7. Choose how you would like to be compensated for an approved claim 8. Confirm by clicking SEND (You will receive feedback via email 💌) Take care!
  • The post was made 3 months
    Rating: 5 out of 5

    A new favorite!

    I have to say that this one is really good! Such a good tubing mascara for a very good price! It delivers what a tubing mascara should: It stays on all day without settling under the eye or on the eyelid. It doesn't flake (some flaking at the end of the day occurs, but nothing that is a problem for me). It washes off with water and falls off in strips/pieces (it doesn't "fall" off in strips quite as easily as, for example, Idun Minerals Vatn tubing/38° mascara, it becomes a bit more crumbly, and you have to work with a bit more water, but water is enough, no makeup remover needed). It's easy to apply, gives long lashes, and for being a tubing mascara, it gives good volume. But like most other tubing mascaras, it can get a bit clumpy if you try to build up multiple layers. However, it doesn't dry too quickly, so you have time to build a bit on the first layer without it sticking together right away (which can be a bit tricky with Idun Minerals Vatn 38° mascara since it dries very fast when you apply it). When it comes to the rubber brush, I think it's just the right size and easy to work with. The only downside for me is that the mascara can weigh down the lashes a bit, and you might not quite get the curl in the lashes that you might wish for. But the many advantages of this mascara outweigh for me, so I will definitely continue to buy it. Recommend! 😊
    1 product in post A new favorite!
    179 views
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