Laura

  • 8 months
    Rating: 2 out of 5
    verified customer

    No Advent Calendar

    It was a disappointment to receive the "calendar" today from the post. First of all, only 12 doors (this could have been stated more clearly somewhere), but already on the package there were clear pictures of what the "calendar" contains, and in each door, it says in big letters what the door contains. The products themselves are familiar good ones, hence two stars, but as an advent calendar, this was the biggest disappointment ever :(
    1 product in post No Advent Calendar
    6102 views
    • Customer service at Lyko
      8 months
      Hi Laura, Thank you for your comment! ❤️ I’m so sorry to hear that the product didn’t meet your expectations! 🥰 As for the 12 compartments, the product description states: "This exclusive gift contains 12 effective men's products for everyday use". Also, the product image shows those 12 compartments! 🤩 I totally understand the frustration that the products are named for the compartments, as it might reduce the desired excitement when opening the compartments. However, I believe this is meant to provide additional information for the person opening the compartment. 🤗 It’s nice to hear that the products are well-liked! 😍 Have a wonderful Friday! 🥱🎈
    to leave a comment
Customer service