Mai

  • 2 months
    Rating: 1 out of 5
    verified customer

    Worst!!

    How can the quality of a product change so drastically. When Lenoites first came out, their products were WOW, but now these no longer meet the standard. It's clear that there is less product, and the rubber band has stretched out. I do not recommend!!! There are cheaper options with better quality on the market.

    Translated from swedish

    1 product in post Worst!!
    715 views
    • Customer service at Lyko
      2 months
      Hey Mai! 🥰 It’s definitely sad if the quality gets worse when you’ve found something you liked before ❤ Thank you for taking the time to write a review. If you suspect that there’s a production defect with this, you can always register a complaint on My pages - Order history - Claim, and we’ll help you look further and get back to you via email 📧 Have a lovely day 🌸

    to leave a comment
  • 2 months
    Rating: 1 out of 5
    verified customer

    Lenoites pillowcase! Not worth the price 🙅🏼‍♀️

    Doesn't hold the quality it should. Washed gently by hand and the pillowcase was completely destroyed.

    Translated from swedish

    1 product in post Lenoites pillowcase! Not worth the price 🙅🏼‍♀️
    618 views
    • Customer service at Lyko
      2 months
      Hi Mai! 🤍 Thank you for reviewing 🙌 So sad to hear that the silk pillowcase didn't hold up as expected, I understand that it wasn't a fun experience. Silk is a very delicate material, and even gentle hand washing can sometimes be a bit too harsh depending on how it's done. For best durability, we recommend washing our silk pillowcases in the machine on a silk program or a very gentle program at max 30°C, preferably in a laundry bag and with an enzyme-free detergent. Avoid soaking, wringing, or rubbing the fabric – it can damage the silk fibers. If you suspect that there is something wrong with what you received, or if you want more information, we are happy to assist you further 📞💬💌 lyko.com/sv/kundservice Have a nice day ☀

    to leave a comment

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