Marie B

  • The post was made 3 weeks
    Rating: 2 out of 5
    verified customer

    Defective

    Unfortunately, the seal of the packaging was defective and cracked, and half of it came out the wrong end.
    1 product in post Defective
    76 views
    • The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hi Marie! 😊 Well, it definitely shouldn’t be like that! How unfortunate that the seal has broken and that half of the contents have leaked out 🤍 Please register a complaint via the order history in your account and feel free to attach a picture of the product. That way it will be a bit faster for us to handle the case, and we will of course help you from there! 🌸 Have a really nice day 🌻🤍
  • The post was made 3 months
    Rating: 2 out of 5
    verified customer

    Oily

    Oily and felt like a compact layer.
    1 product in post Oily
    720 views
    • The user's roll: Customer service at Lyko. The comment was made 3 months
      Hello Marie! 😊 Thank you for sharing your experience 🤍 Odyssey Lip Gloss has an oil-based formula designed to give a soft and moisturizing feel with lots of shine ✨ If you find it too rich, try applying a thinner layer and gently dab off any excess product for a lighter feel on the lips. Hope this helps achieve a better result. Wishing you a really nice day! 🌸