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Maria

  • Maria

    6 months

    Is my toner bad?

    Hey! I need help deciding if my toner is bad, I ordered this product a few months ago and today I noticed that there are a lot of bits floating in it and slime-like stuff hanging on the sides of the bottle. Is this something normal? I've never experienced anything like this before.

    Translated from swedish

    1 product in post Is my toner bad?
    763 views

    • Michaela

      Customer service at Lyko
      5 months
      Hi Maria Oh, it's hard to decide. We would like you to register a complaint on your account so that our complaints department can take a closer look at it. Go to lyko.com/en or use our app and follow the steps below: Log in to your account Click on the icon MY PAGES Then select Order history (lyko.com/en/my-pages/order-history) Click on the current order number for the items you want to complain about Click on the icon COMPLAIN Fill in the quantity and reason for the complaint in the text box under the selected product Choose from the dropdown how you would like to be compensated for an approved complaint Confirm by clicking SEND All the best

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