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Mikaela

  • Mikaela

    1 week
    Rating: 2 out of 5
    verified customer

    Came oxidized=ineffective

    My bottle came with oxidized vitamin C serum. Unfortunately, I noticed it now, a month after product delivery. Keep an eye on the product's color if you buy this new. Otherwise, I like the packaging 😊
    1 product in post Came oxidized=ineffective
    98 views

    • Natalie

      Farmaceut på Lyko
      1 week
      Hey Mikaela😊 Thank you for reaching out and sharing your experience🤍 The color of the serums may have a slight variation in tone, but if you suspect that your vitamin C serum has oxidized despite proper storage, etc., you can try contacting our claims department via your order history, and they will help you further investigate this. Glad you like the packaging otherwise! Hope you have a super nice day🌞
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