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Nicole

  • Nicole

    7 months
    Rating: 2 out of 5
    verified customer

    Smells like floor cleaner

    I was very hopeful about this product since I basically love all products from IW. However, this smelled so incredibly strong and identical to my floor cleaner with citrus scent. I don't have particularly sensitive skin, but I don't think I dare to use this on my face :/

    Translated from swedish

    1 product in post Smells like floor cleaner
    3183 views

    • Emelie

      Customer service at Lyko
      7 months
      Hello there Nicole 🤗 Just like you said, this product smells a lot like lemon, and it’s a bit unfortunate that you associate it with floor cleaning of course. It’s definitely completely safe to use, so I hope you dare to try it anyway, and I’m keeping my fingers crossed that it suits you 🤞

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  • Nicole

    7 months
    Rating: 1 out of 5
    verified customer

    Not going to use

    I had read several comments that this oil smelled old but thought, ugh, that's probably an exaggeration. But yuck. It smells like a towel that has been left wet and musty in a corner somewhere, so I’m actually going to throw it away, just after trying to wash my hands with it. This is not something I want to use to cleanse my face. It’s obviously supposed to smell like it does, but considering many reviews, is this grounds for a return?? / Disappointed.

    Translated from swedish

    1 product in post Not going to use
    1176 views

    • Emelie

      Customer service at Lyko
      7 months
      Hello there Nicole 🤗 We definitely want to take a closer look at this, so please register a complaint via my pages 🙏 We can then investigate this further! (it would be great if you could attach the batch number directly for quicker verification) You can find my pages via this link 👉 lyko.com/sv/mina-sidor

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