noora

  • 8 months
    Rating: 1 out of 5
    verified customer

    Unpleasant smell

    The ordinary's products have been in use for a long time, and I have generally liked them a lot! Now I tested this cleanser for the first time, and the use is limited to one time. The product has a really bad smell, which is why I can't use it.
    1 product in post Unpleasant smell
    731 views
    • Former employee
      8 months
      Hey Noora, Thank you for your product review! I'm sorry to hear that the scent of the product affected your experience this way 🤯🤭 The Ordinary does not use separate fragrances in their products, so the scent comes from the other ingredients used as they are. I hope you can pass the product on to a friend for future use, as the scent experience is (thankfully) often very individual 🤭
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