Olivia

  • 1 month

    Aj aj

    I ordered this in the color 1022, it's not so super light in the hair, but my hair turned purple in some areas while other areas turned out just fine. I only had it in for about 2 minutes before I panicked and rinsed it out - so tip: be a little smarter than me and test on a strand first before you go all in on your hair 😅 Question: can you mix it with regular conditioner so it doesn't become as intense? And will the purple fade or is it just something to accept? 🥲

    Translated from swedish

    1 product in post Aj aj
    958 views
    • Customer service at Lyko
      1 month
      Hey there Olivia! Ouch, it’s not easy when you get excited and just go for it! 😄 I understand that it might not have turned out as planned this time and still want to calm in some way by saying take it easy. Over time, it will wash/fade down to a more pleasant shade for what has turned purple ❤ It’s hard to say what you should do and not do when we don’t have any pictures from how the result turned out, but my best advice is to do our hair color test via the LYKO app. There you’ll get tailored feedback on how to proceed and which products to use, to get just the shade you dream of! 👌 The ones helping you are trained hairdressers and hair experts! 😍 You can find the test via the link: lyko.com/sv/beauty-scan2 All the best!

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