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Petra

  • Petra

    The post was made 1 years

    Another color

    Hey! I have used this product before and now with my latest order it was all milky, before it was yellow. Is it supposed to look like this?
    1 product in post Another color
    649 views

    • Johanna

      The user's roll: Lyko Creator. The comment was made 3 weeks
      Hi! 😊 That doesn't sound good at all! We would kindly ask you to register a complaint on your account so that our complaints department can take a closer look. Go to lyko.com/sv or use our app and follow the steps below 👇 Log in to your account Click on the MY PAGES icon Then select Order History (lyko.com/sv/mina-sidor/orderhistorik) Click on the relevant order number for the items you want to complain about Click on the COMPLAIN icon Fill in the quantity and reason for complaint in the text box under the selected product (To speed up the complaint process, you can upload a picture) Choose from the dropdown how you want to be compensated for an approved complaint Confirm by clicking SEND (You will receive feedback via email 💌)
      1 likes