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Petra

  • Petra

    The post was made 3 weeks

    Misleading category - no heat protection

    Why is this listed under heat protection? I think it happens quite often that you place products in the wrong categories.
    1 product in post Misleading category - no heat protection
    804 views

    • Annsofi

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hi Petra! Thank you so much for the input, we are constantly working hard to get all products into the right category, and we haven't quite gotten this one right ❤ We'll make sure this gets sorted correctly! 😍

  • Petra

    The post was made 10 months

    Much cheaper on other sites.

    On various pharmacy sites, this costs 45-55 kr for 400 ml. Why is it 20-30 kr more expensive here on Lyko?
    1 product in post Much cheaper on other sites.
    1538 views

    • Felicia

      The user's roll: Customer service at Lyko. The comment was made 10 months
      Hello there Petra! I really understand that you react when the price difference looks so big. Our prices are set based on our purchasing costs and can sometimes differ from other retailers, depending on their pricing strategies and any promotions. We do our best to offer competitive prices and good deals, but in some cases, other players may set lower prices, for example through parallel imports or their own promotions. We understand that it can feel frustrating, and I apologize if you felt that the price with us did not meet your expectations. To ensure fair pricing, we of course follow the marketing regulations for price comparisons💰💸. This means that we always show the lowest price a product has had with us in the last 30 days. We also go a step further and show the lowest price for the last 30, 90, and 360 days. This is unique to Lyko, and we hope it makes it easier for you to decide where you want to make your purchase. Take care! 🤗

  • Petra

    The post was made 11 months
    Rating: 4 out of 5
    verified customer

    Cooling

    This product is pleasant. It doesn't quite fit my face, but I solved it by cutting a bit to adjust it. My skin feels fresh and hydrated afterwards.
    1 product in post Cooling
    906 views

  • Petra

    The post was made 11 months
    Rating: 1 out of 5
    verified customer

    Not moisturizing at all

    I didn't find these moisturizing at all unfortunately. Do not recommend.
    1 product in post Not moisturizing at all
    1208 views
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