Rihab

  • The post was made 2 days
    Rating: 1 out of 5
    verified customer

    It crumbles easily

    This is the worst pencil I have ever used. The lead broke after just two uses, and it is so rough that it even scratches the hand, absolutely terrible.
    1 product in post It crumbles easily
    53 views
    • The user's roll: Customer service at Lyko. The comment was made 2 days
      Hi Rihab 💛 Thank you for sharing your experience with us🙏 It really doesn't sound like the pen has worked as it should. It should absolutely not crumble or feel so rough that it damages the skin, so we would like to take a closer look at this 💗✨ Could you please email fraga@lyko.com with a picture of the pen and the cartridge? Then we can help you further in the best way and make sure you get a solution 💕 Have a great day! 💫
      1 likes
Customer service