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Ronja

  • Ronja

    The post was made 3 weeks

    Formula

    Hey! I got my mousse yesterday and of course tested it right away😍 However, I reacted to the fact that the mousse was much more liquid in texture than the sunscreen mousse for example. Likewise, when I shake the bottle before use, the product is more "runny" than the others from Evy. Is this correct or should I return it? ☀️🌷💕💗
    1 product in post Formula
    29 views

    • Michaela

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hey Ronja 😊👋 I know these can be a bit runny in consistency, but it should be enough to shake it well 😇 If that doesn't help, I would recommend you to file a complaint 🩷😊 Go to lyko.com/en or use our app and follow the steps below👇 Log in to your accountClick on the icon MY PAGES Then select Order history (lyko.com/en/my-pages/order-history)Click on the current order number for the items you want to complain aboutClick on the icon COMPLAINFill in the quantity and reason for complaint in the text box under the selected product (To speed up the complaint process, you can upload a picture)Select from the dropdown how you would like to be compensated for an approved complaintConfirm by clicking SEND 🩷 All the best! 🍁

  • Ronja

    The post was made 11 months

    Water or oil

    Hey hey! Is this water or oil-based? Hugs! 💖
    1 product in post Water or oil
    306 views

    • Ronja

      The comment was made 11 months
      Can you use this if you have acne-prone skin? 💖

  • Ronja

    The post was made 11 months

    💖

    Is this water- or oil-based? 💖
    1 product in post 💖
    2537 views

    • Maria

      The user's roll: Customer service at Lyko. The comment was made 11 months
      Hey hey Ronja! This lovely toner is water-based✨ Take care! ❤️
      1 likes

  • Ronja

    The post was made 1 year

    Similar product

    I really loved this cream so much, is there anyone with similar properties and ingredients on the market that can be bought? <3
    1 product in post Similar product
    39 views
Customer service