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Saranda

  • Saranda

    The post was made 1 week

    Synthetic

    Do you mean "synthetic" in the description? Because "synesthetic" means something completely different. 🙂
    1 product in post Synthetic
    19 views

    • Ottilia

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Saranda! Good catch, it seems like something went a bit wrong here! It should indeed say that the brush is made of synthetic fiber. We will correct the description! Thanks for flagging it! 🥰

  • Saranda

    has uploaded a new profile image
    The post was made 2 weeks
    19 views

  • Saranda

    The post was made 3 weeks

    Category

    Why is this in the concealers category?
    1 product in post Category
    273 views

    • Isabelle

      The user's roll: Hairdresser at Lyko. The comment was made 3 weeks
      Hi Saranda 😀 Thank you for bringing this to my attention, I will take it further so that it becomes the right category 💕 Wishing you a nice day ❄

  • Saranda

    The post was made 3 weeks

    Pictures

    Can you fix the pictures so that they match the shade you click on? When you select number 15 for example, you get the model wearing number 20.
    1 product in post Pictures
    306 views

    • Saga

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hello there Saranda! 👋😊 Thank you for your attention! I will of course make sure to take this further so that the right department can look into this👌 Have a nice Tuesday!
      1 likes

  • Saranda

    The post was made 1 month

    Quantity

    How many ml of product is there? It doesn't say.
    1 product in post Quantity
    1265 views

    • Ottilia

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hello Saranda! This primer contains 20 ml 😃 All the best! ✨
      1 likes

  • Saranda

    The post was made 1 month

    Sunscreen

    Hi How much protection do you actually get from this product when you only need one click? I know that a primer with sunscreen doesn't provide any protection if you don't use at least a tablespoon of the product.
    1 product in post Sunscreen
    713 views

    • Ottilia

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hey Saranda 😊 The protection really depends on how much you apply. This primer has SPF 30 and protects against both UVA and UVB rays, but to achieve that level of protection, you need to apply generously. As a rule of thumb, you can aim for about two finger lengths or 1/3–1/2 teaspoon for the face and neck. Since this is a primer that Lumene recommends using a few drops of, I would suggest using a separate sunscreen underneath to ensure you get adequate protection without affecting the primer's function 🥰👇 lyko.com/sv/lumene/lumene-nordic-hydra-fresh-hydration-moisturizer-spf50-50-ml Remember to reapply every two hours if you're out in the sun! 🌞 All the best ✨
      2 likes

  • Saranda

    has uploaded a new profile image
    The post was made 2 months
    19 views

  • Saranda

    has uploaded a new profile image
    The post was made 3 months
    32 views

  • Saranda

    The post was made 5 months

    French roast

    Hej I clicked to follow almost a month ago. Have you even ordered it? Every time I have followed a product, so much time has passed that I have forgotten it, until you send an email six months later, and by then I have already found something else.
    1 product in post French roast
    823 views

    • Emma

      The user's roll: Customer service at Lyko. The comment was made 5 months
      Hello! 🤎 When you click on “Watch”, it means that we will automatically send you an email as soon as the product is back in stock🙏🏼 However, we cannot control when or if the supplier sends us more, so it can sometimes take longer for the item to become available. We understand that it can feel frustrating to wait, but we promise that you will get a notification right when the product is back in stock🤎 Take care! 😍

  • Saranda

    The post was made 7 months

    Sticks

    This is more of a request. You should inform us customers that no fragrance sticks are included when purchasing a refill from you. It is your obligation as a retailer.
    1 product in post Sticks
    1165 views

    • Sofia

      The user's roll: Hairdresser at Lyko. The comment was made 7 months
      Hi Saranda! 👋🏼 Thank you for pointing this out. I will make sure to forward your feedback to the right department so that the information on the product page can be updated. We really appreciate you helping us get better! 🩷 Have a nice day ☀️
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