Saranda

  • The post was made 1 day
    Rating: 2 out of 5
    verified customer

    Meh

    Good at first, but as the day goes on, my face gets quite shiny. Too bad, since I bought this hoping it would keep me matte this summer. The spray isn’t soft and smooth like, for example, MAC’s Stay Over setting spray (or was it UD), so it’s hard to get an even application. I feel wet on my face afterward. I’ve read that Lyko gave the X + T tip, but because of the strong spray, that technique doesn’t work. On the plus side, I don’t get white and flaky on my face, so that’s good. I won’t be buying this again.
    1 product in post Meh
    21 views
  • The post was made 1 month

    Discontinued

    If the product is discontinued, why does it still show up in search?
    1 product in post Discontinued
    15 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hello Saranda! 😊 What a great question! Even discontinued products can appear in search for a while. We keep product pages available for a period so that old links and reviews are not broken. All the best! 🤍
  • The post was made 3 months

    Alternative

    Castor oil works great, and it's cheaper.
    59 views
  • The post was made 3 months

    Price

    It only says 30 ml and it shows two different prices. Which one is which and why are there two different prices?
    1 product in post Price
    943 views
    • The user's roll: Customer service at Lyko. The comment was made 3 months
      Hello Sandra 👋 The product is the same but with an updated design. The primer contains 30 ml. The red price is the price that applies for the campaign. You must meet the requirements to get the campaign price. Under the prices, there is information on how to get the campaign price. "Without campaign" Under the red price, you see the price without the campaign 🥰 Hope you have a great day!
      2 likes
  • The post was made 3 months

    Pictures

    Where are the pictures?
    1 product in post Pictures
    277 views
    • The user's roll: Customer service at Lyko. The comment was made 3 months
      Hi Saranda! 👋 Thank you for being attentive🕵️ I'll take this forward right away so we can fix the pictures on all of them! 😍 Take care!
  • The post was made 4 months

    Synthetic

    Do you mean "synthetic" in the description? Because "synesthetic" means something completely different. 🙂
    1 product in post Synthetic
    73 views
    • The user's roll: Lyko Creator. The comment was made 4 months
      Hi Saranda! Good catch, it seems like something went a bit wrong here! It should indeed say that the brush is made of synthetic fiber. We will correct the description! Thanks for flagging it! 🥰
  • Saranda

    has uploaded a new profile image
    The post was made 4 months
    38 views
  • The post was made 4 months

    Category

    Why is this in the concealers category?
    1 product in post Category
    1570 views
    • The user's roll: Hairdresser at Lyko. The comment was made 4 months
      Hi Saranda 😀 Thank you for bringing this to my attention, I will take it further so that it becomes the right category 💕 Wishing you a nice day ❄
  • The post was made 4 months

    Pictures

    Can you fix the pictures so that they match the shade you click on? When you select number 15 for example, you get the model wearing number 20.
    1 product in post Pictures
    1324 views
    • The user's roll: Customer service at Lyko. The comment was made 4 months
      Hello there Saranda! 👋😊 Thank you for your attention! I will of course make sure to take this further so that the right department can look into this👌 Have a nice Tuesday!
      1 likes
  • The post was made 5 months

    Quantity

    How many ml of product is there? It doesn't say.
    1 product in post Quantity
    1993 views
    • The user's roll: Lyko Creator. The comment was made 5 months
      Hello Saranda! This primer contains 20 ml 😃 All the best! ✨
      2 likes