Saranda

  • The post was made 13 hours

    Shades

    Why are there only 11 shades here when it says there should be 40?
    1 product in post Shades
    1 views
  • The post was made 13 hours

    Shades

    It says it comes in 40 shades, but you only have 9. How come?
    1 product in post Shades
    4 views
  • The post was made 3 days

    Size

    What are the dimensions of this mirror?
    1 product in post Size
    18 views
    • The user's roll: Customer service at Lyko. The comment was made 17 hours
      Hi Saranda! 😊 Here are the measurements of the mirror 👇 Length: 70 mm and width: 70 mm Take care!
      1 likes
  • The post was made 5 days
    Rating: 2 out of 5
    verified customer

    Does what it should

    But it’s not that soft and it’s a nightmare to clean. Since the bristles are so short, I can’t get the soap out no matter how much I rinse. It ends up somewhere at the bottom. Now I just use disinfectant and wipe it with a soft washcloth, which isn’t quite the same since the bristles are still stained by eyeshadow. The brush has also lost its shape.
    1 product in post Does what it should
    8 views
  • The post was made 1 week

    A suggestion for improvement

    The question is not specifically about this product, but isn't there another (better) way to choose a shade? It's so difficult because you don't know which one you've already looked at, and then you just have to start over. You only see dots with different colors. Check out how, for example, Kicks has done it.
    1 product in post A suggestion for improvement
    122 views
  • The post was made 4 weeks
    Rating: 1 out of 5

    No effect

    I have tried both the peach-colored and the pink one, and honestly, both suck. They do absolutely nothing for my eyes. I get no effect from them at all, and I have tried ALL possible combinations.
    1 product in post No effect
    764 views
  • The post was made 1 month
    Rating: 2 out of 5
    verified customer

    Meh

    Good at first, but as the day goes on, my face gets quite shiny. Too bad, since I bought this hoping it would keep me matte this summer. The spray isn’t soft and smooth like, for example, MAC’s Stay Over setting spray (or was it UD), so it’s hard to get an even application. I feel wet on my face afterward. I’ve read that Lyko gave the X + T tip, but because of the strong spray, that technique doesn’t work. On the plus side, I don’t get white and flaky on my face, so that’s good. I won’t be buying this again.
    1 product in post Meh
    291 views
  • The post was made 2 months

    Discontinued

    If the product is discontinued, why does it still show up in search?
    1 product in post Discontinued
    32 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hello Saranda! 😊 What a great question! Even discontinued products can appear in search for a while. We keep product pages available for a period so that old links and reviews are not broken. All the best! 🤍
  • The post was made 4 months

    Alternative

    Castor oil works great, and it's cheaper.
    68 views
  • The post was made 4 months

    Price

    It only says 30 ml and it shows two different prices. Which one is which and why are there two different prices?
    1 product in post Price
    1181 views
    • The user's roll: Customer service at Lyko. The comment was made 4 months
      Hello Sandra 👋 The product is the same but with an updated design. The primer contains 30 ml. The red price is the price that applies for the campaign. You must meet the requirements to get the campaign price. Under the prices, there is information on how to get the campaign price. "Without campaign" Under the red price, you see the price without the campaign 🥰 Hope you have a great day!
      2 likes